Litchfield Park, Arizona
Not resolved
1.0
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Grand opening in Mesa, AZ was a joke! They have combined with Camping World that would say hello when you walked in.

Lots of new product added by Gander, but with all the sales associates walking around & visiting with each other, not one said 'hello' nor 'can we help you find something' until we startled an assoc. as we came around a corner. We were at the gun display looking at guns & the assoc behind the counter never looked up or asked if he could help (OR - I'll be right with you) as he was going back & forth behind the counter, so we walked away. Maybe they're in a daze of re-organization, but at least say hello!!!

Also, one assoc. said Camping World in Avondale would NOT be adding Gander, while another assoc. said YES, they will.

We'll go back in a month or so to give them a second chance & see if they get it together. If they don't, we won't be going back.

Reason of review: Poor customer service.

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